Dear Valued Client,

PU Prime will launch MT4 & MT5 Server Version Upgrade to the latest version from 30 November 2024 00:00 hrs. (GMT+2) to 30 November 2024 12:00 hrs. (GMT+2) to provide a better and more reliable trading environment.

Access to MT4/MT5 Live and Demo accounts including through PU Prime Apps and PU Copy Trading will not be available during the server version upgrading period. All orders would not be executed during the server version upgrading period.

Deposit, withdrawal, data searching functions and account opening applications through Client Portal will not be available during the server version upgrading period.

We recommend clients make proper arrangements in advance.

Latest MT4 Server: Version 1420
Latest MT5 Server: Version 4410

Please make sure your MT4 & MT5 trading platform is up to date with the latest version after 30 November 2024 12:00 hrs. (GMT+2). You could check the version as follows:

PC: Open MT4/MT5 trading platform – “Help” – “About”
IOS: Open MT4/MT5 trading platform – “Settings” – “Settings”
Android: Open MT4/MT5 trading platform, then click in the navigation bar upper left – “About”

If it’s not the latest version, we recommend you uninstall the old version and download it again from the following links:

Application Link
MT4 Windows Desktop Terminal
MacOS Desktop Terminal
App Store
Google Play Store
Huawei AppGallery
MT5 Windows Desktop Terminal
MacOS Desktop Terminal(only supports starting from Mojave 10.14)
App Store
Google Play Store
Huawei AppGallery

We would like to advise clients to manage their accounts and trades. Do ensure that there are enough funds in your trading account to maintain your open positions to prevent your positions from forced liquidation due to a margin stop out.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.